Duration:1 Year
Delivery:Face to Face
Who is the course designed for?
The TLI20421 Certificate II in Supply Chain Operations is a nationally recognised qualification designed for people entering or working in supply chain, warehousing and logistics roles. The course focuses on developing practical, job‑ready skills required to work safely and effectively in operational environments.
Training is industry‑focused and suitable for new entrants, existing workers formalising their skills, or employers looking to upskill staff within supply chain operations.
01. How is this course delivered?
This qualification is delivered through workplace‑based and on‑site training, with flexible options to suit operational requirements.
Delivery may include:
- On‑site training in warehouse or logistics environments
- Blended delivery combining practical training with structured theory components
- Employer‑supported training aligned to job roles and schedules
Assessment is conducted through practical demonstration, observation, and supporting evidence in line with training package requirements.
02. Qualifications
- Nationally Recognised Certificate in TLI20421 Certificate II in Supply Chain Operations – issued by Forkpro Australia.
03. Learner requirements.
There are no formal entry requirements for this qualification. Participants are expected to:
- Be physically capable of undertaking operational warehouse tasks
- Demonstrate basic language, literacy and numeracy skills
- Have access to a suitable workplace for practical training and assessment (where required)
This course is suitable for school leavers, job seekers, and workers commencing a career in supply chain operations.
04. Pre-requisite units
Nil.
“Build practical skills for work in warehousing, logistics and supply chain environments.”
COURSE OUTLINE
- Safe work practices in warehousing and logistics environments
- Receiving, storing, picking and dispatching goods
- Manual handling and basic equipment operation
- Workplace communication and teamwork
- Understanding supply chain processes and procedures
CAREER PATHWAYS
Graduates may gain employment in roles such as:
- Warehouse or Storeperson
- Supply Chain Operations Assistant
- Pick Packer
- Distribution or Logistics Assistant
This qualification also provides a pathway to higher‑level qualifications in supply chain operations, transport and logistics.
COMPLIANCE & SAFETY INFORMATION
All training is delivered in accordance with relevant NSW Work Health and Safety legislation and SafeWork NSW requirements. Where applicable, participants must meet site and regulatory requirements, including identification and workplace access.
Units of Competency (Click to view)
| Units | Core / Elective |
|---|---|
| TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) | Core |
| TLIF0025 Follow work health and safety procedures | Core |
| TLIL0007 Complete workplace induction procedures | Core |
| TLIX0023 Identify the roles and functions of the supply chain industry | Core |
| TLIE1003 Participate in basic workplace communication | Core |
| TLID0020 Shift materials safely using manual handling methods | Elective |
| TLIA0010 Identify goods and store to specifications | Elective |
| TLIA0019 Despatch stock | Elective |
| TLIA0020 Package goods | Elective |
| TLIA0022 Pick and process orders | Elective |
| TLIB0012 Maintain and use hand tools | Elective |
| TLID0015 Load and unload goods/cargo | Elective |
| TLIE0002 Process workplace documentation | Elective |
| TLIE2007 Use communications systems | Elective |
